PRIVACY POLICY

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PRIVACY POLICY
The types of personal information we collect
We only collect personal information if it is necessary for one of our functions or activities. The type of personal information we collect will depend on the reason for collection (examples below). Generally, the types of personal information we collect will include name, contact details and records of communication with us.

For example:
▪ If you use or participate in any of our programs, we may collect your name, contact details, details of your guardian (if applicable), financial details (if necessary to confirm your eligibility for our programs), information about your circumstances, and information about the matter you are seeking assistance with.
▪ If the purpose for collection is related to registration and correspondence (hard copy and electronic newsletters), or referrals, we may collect your name, telephone numbers, street and email address, occupation, and any other information you may provide from time to time.
▪ If you are applying for a job with us, we may collect information you include in your job application (including your cover letter, resume, contact details and referee reports), and information about your police record, Working With Children Check, ‘Blue Card’ (or relevant state-specific child safeguarding checks as may apply) before we can offer you employment.
▪ If you are applying for a volunteer position with us, we may collect information you include in your volunteer application (including your cover letter, resume, contact details and referee reports), and information about your police record, Working with Children Check, ‘Blue Card’ (or relevant state-specific child safeguarding checks as may apply) before we can offer you a volunteer placement.
▪ If you send us an enquiry, we may collect your name, contact details, information about your circumstances and details of your query.
▪ If you make a complaint, we may collect your name, contact details, the details of your complaint, information collected in any investigation of the matter and details of the resolution of the complaint.
▪ If you participate in our surveys, we may collect your name, organisation contact details and your survey responses.

Sensitive information
Some personal information, such as information relating to racial or ethnic origin, religious beliefs or affiliations, health information (including mental health information and information about a disability), and whether or not you have a criminal record is sensitive and requires a higher level of protection under the Privacy Act. We may collect your sensitive information when we have your consent and when the collection is reasonably necessary for us to carry out one or more of our functions or activities.
Sensitive information may be relevant to our assessment of whether a recipient is eligible for our programs, or for an employment or volunteer position.